Effective Date: May 25, 2018
(a) Our Service: We may collect personally identifiable information about you, such as your full name, address, phone number, email address, or similar, when you register for an account or purchase a product from us. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information. When you visit our websites, we may receive certain information about you as described below. We may send you service related emails related to your account or orders. If you choose to opt-in to one of our email distribution lists, we may also send you marketing or promotion related emails. If you no longer wish to receive these marketing or promotion emails, you may opt out of them from within your account or using the unsubscribe option that is included in every marketing or promotion email.
(a) We use the information that we collect to process your orders, to solve potential issues related to your orders and to respond to your questions and concerns. The legal basis is art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).
(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is art. 6(1)(a) of GDPR.
(c) We also use the information that we collect to improve our website(s) and to monitor our advertising performance.
(a) Personally Identifiable Information: We will not rent or sell your personally identifiable information to others. We may store personal information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites, such as posting questions on product pages, shop or product reviews or comments on our blog page, will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached and archived pages of our Sites, or if other users have copied or saved that information. You will need to email us if you want the personal information that was posted to the product questions, shop or product reviews or comments section removed.
Your personal identifiable information will only be shared with parties that need to know your information to be able to process your order. This means our logistics service provider (Dimass Group) and our payment providers (MultiSafepay, Paypal and Afterpay). Our logistics service provider will need to share your information with the parcel carriers that we use to deliver your parcel (GLS, DHL and others).
(b) Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns on our website. Such results consist solely of non-personally identifiable information.
(c) Instances Where We Are Required To Share Your Information: We will disclose your information where required to do so by law, if subject to subpoena or other legal proceeding or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; and/or (c) to exercise or protect the rights, property, or personal safety of our company, our users or others. For example we regularly need to provide personally identifiable information to Tax authorities related to the VAT reporting in different EU countries.
(d) What Happens In The Event Of A Change Of Control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other User information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
(e) Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us by email.
Your information collected through our Service may be stored and processed in the United States, Europe, or any other country in which our company or its subsidiaries, affiliates or service providers maintain facilities. We may transfer information that we collect about you, including personal information, to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or European Economic Area, please note that we will not transfer information, including personal data, to a country outside of the European Union or European Economic Area.
We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to our company or guarantee that your information on our Service may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us by email. We use logistics service provider(s), parcel carriers and payment processing companies to execute your order if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We comply with the EU GDPR framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries. We have certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access and enforcement.
In the event that personal information is compromised as a breach of security, we will promptly notify our customers in compliance with applicable law.
(a) If you have an account on our websites, we will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
(b) If you are a visitor to our website(s), we will retain your information for as long as necessary but no longer than one (1) year after your last visit to our Sites.
Protecting the privacy of young children is especially important. For that reason, we do not knowingly collect or solicit personal information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us by email.
Digital Operating Models B.V.
Ir. Rob van Alphenstraat 2